WORKING HARDER TO MAKE YOUR LIFE EASIER  March 2007

92,100,000 reasons to be precise. 

In 2006, we paid over £92,100,000 in critical illness cover claims, bringing the total paid since 1996 to £394,000,000.

With effect from 18 March 2007, we will be launching our revised range of Critical Illness Cover (CIC)contracts.  We have made changes to these contracts as part of our long-term commitment to the protection market, and in response to the Association of British Insurers (ABI) new Statement of Best Practice for Critical Illness Cover (April 2006).

 

These changes have allowed us to improve our product and give you more reasons to recommend 
Legal & General, the number one Critical Illness Cover provider.

Market leading expertise

According to Swiss Re's most recent market survey, more advisers and customers now choose 
Legal & General for their Critical Illness Cover than any other provider.  And not only do we have the largest medical underwriting capacity in the UK, we also have the expertise to guide you through the process. 

 

Superior products

Our new range of products now covers 35 illnesses  - that's 12 more than covered by the ABI guidelines.  By adding three new illnesses and improving our definitions, we believe we have created a set of products, which feature the best all-round package in the market today.  A package which better reflects the real life circumstances of your clients too.

 

Competitive pricing

Our well-known value for money policy means that our quotes are highly competitive.  And, as a matter of course, we review our pricing in the IFA market every single week.  This is because we know that recommending a product isn't just about having the right benefit package, but it's about affordability and price competitiveness too.

 

Service with speed

Our online submission and award-winning interactive underwriting systems regularly accept over 55% of lives immediately at point of sale.  Even where we need more information, we typically issue terms on almost 70% of cases within two days.  But systems are only one part of the picture - if you need help with individual cases, our experienced teams are on hand to advise you.

For full details of our changes, click here for the new Guide to Critical Illness Cover.


Support literature

You can now order the new key features documents, from your usual Legal & General service team. These will also available in pdf format from our Adviser Centre from Monday 19 March 2007. 

While we have updated all affected literature to reflect the new critical illnesses and definitions, some items will not be available for order until 30 March 2007. However electronic copies of the updated literature together with our CIC voice-over presentation and new items can be downloaded from 
22 March 2007 from the Adviser Centre.

Click here for a list of the new literature.

It is very important that only the new items are used from 18 March 2007 and that any previous literature referring to CIC prior to these changes is destroyed. 

Pipeline and transitional arrangements

For information on your pipeline arrangement, please contact your usual service team.

As always, we will honour pipeline business by providing full transitional arrangements for the products affected by the changes.

For full information on these arrangements, click here.

Contact Us

If you have any queries or need help on Critical Illness Cover or any other matter, our Protection Sales team are only a phone call away - contact us.